Privacy Policy – SIPUS Mobile

Last updated: 04 December 2025

This Privacy Policy describes how SIPUS Mobile (“we”, “our”, or “us”) collects, uses, and protects information when you use the SIPUS Mobile application (the “App”). SIPUS Mobile is an official application used to manage business and UMKM (Usaha Mikro, Kecil, dan Menengah) registration and related data.

By installing or using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

When you use the App, you may provide us with:

• Account and identity data – such as your name, NIK, NIB, NPWP, and other identification numbers required by applicable regulations.
• Business information – such as business name, address, contact details, sector, type, scale, risk profile, KBLI, and other data related to your business activities.
• Contact information – such as phone number, email address, and other communication details.
• Address and location information – such as RT/RW, ward, subdistrict, postal code, and optional coordinates that you choose to provide.

1.2 Automatically Collected Information

When you use the App, certain technical information may be collected automatically, such as:

• Device information – e.g. device model, operating system version, app version, and device identifiers used for security and diagnostics.
• Usage data – e.g. screens viewed, actions performed in the App, timestamps, and error logs used to improve stability and performance.

1.3 Location Data

The App may allow you to enter or select your business location (for example, via map or coordinates). Location data is used only to record and manage your business location as part of registration and administrative processing. We do not track your location in the background outside of actions you explicitly take in the App.

2. How We Use Your Information

We use the information collected for the following purposes:

• Service provision – to register, process, and manage your business and UMKM data, and to fulfill administrative and regulatory requirements.
• Account management – to create and manage your user profile and associated business records.
• Communication – to contact you regarding your registration status, updates, notifications, and support requests.
• Improvement and analytics – to monitor usage, fix bugs, improve functionality, and enhance the quality and reliability of the App.
• Compliance – to comply with applicable laws, regulations, and government policies.

3. Legal Basis for Processing

We process your personal data based on one or more of the following legal bases:

• Performance of tasks carried out in the public interest or in the exercise of official authority.
• Compliance with legal obligations under applicable national and local regulations.
• Your consent, where required (for example, when you voluntarily provide optional data).

4. How We Share Your Information

We do not sell your personal data.

Your information may be shared only with:

• Government agencies and authorized institutions that are legally entitled to process business and UMKM data.
• Service providers and contractors that assist in operating, maintaining, or improving the App, under appropriate confidentiality and data protection obligations.
• Law enforcement or regulators when required to comply with legal processes, court orders, or government requests.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy and as required by applicable laws and regulations. Business and registration records may be retained in accordance with government archival and administrative requirements.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Subject to applicable laws, you may have the right to:

• Access the personal data we hold about you.
• Request correction or updating of inaccurate or incomplete data.
• Request deletion or restriction of processing of your data, where permitted by law and compatible with regulatory requirements.

To exercise these rights, please contact us using the contact details provided below. We may need to verify your identity before processing certain requests.

8. Children's Privacy

The App is intended for use by adults and authorized representatives of businesses or UMKM. It is not directed to children. We do not knowingly collect personal data from children without proper authorization as required by applicable law.

9. Third‑Party Services and Links

The App may interact with external services (such as map providers or communication gateways) solely to support its core functionality. These services may have their own privacy policies. We recommend that you review the privacy policies of any third‑party services you use in connection with the App.

10. International Data Transfers

Your data is primarily processed and stored in infrastructure designated by the responsible authority. If data is transferred or accessed from other jurisdictions, we will take reasonable steps to ensure that appropriate protections are in place in accordance with applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted in this document with an updated “Last updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy or the way your data is handled in SIPUS Mobile, you can contact us at:

SIPUS Mobile Support
Email: info@varx.id
(Replace this contact information with the official contact details of the responsible authority.)

This document is provided for general informational purposes and should be reviewed and adapted to match your actual organizational, legal, and contact details.